Choose the PaigeChat Plan That Pays for Itself— Fast

PaigeChat is a voice and text AI concierge for your website. You point it at your domain, it learns your content automatically, and visitors get a real two-way conversation that answers questions, provides support, and helps them sign up, book a demo, or buy. PaigeChat supports both voice-to-voice and text-to-text interactions, and setup takes about five minutes with no developer required.

Traditional chatbots wait for typed questions and respond from scripted answers. PaigeChat is voice-first (with text always available), learns your site automatically, and actively guides visitors to the next best page. The result is higher customer satisfaction because visitors get clear, conversational answers in the moment instead of digging through menus or waiting on a support queue.

Both. You can enable voice, text, or both modes from your PaigeChat agent configuration page, and visitors can switch between them anytime during a conversation.

Yes. The widget lets visitors toggle between voice and text seamlessly without losing context.

Any business with a content-driven website. Whether you want PaigeChat to handle customer support, answer product questions, capture leads, book demos, drive signups, or guide visitors through checkout, it adapts to your goals. Common fits include e-commerce stores, service businesses, software companies, content publishers, and nonprofits.

The default agent is configured for English and also supports Spanish-speaking visitors.

Most customers are live in under five minutes. You enter your URL, PaigeChat crawls your site and builds the knowledge base, you customize personality and brand colors, upload any additional files for context, connect any tools you want the agent to use, then drop one snippet onto your site.

No. Onboarding is built for non-technical users. If you can paste a snippet into Google Tag Manager or your CMS, you can deploy PaigeChat.

PaigeChat ships as a single JavaScript snippet. It works with Google Tag Manager, WordPress, Shopify, Webflow, Squarespace, and any custom site that allows a script tag in the page head.

The widget loads asynchronously and does not block page rendering, so your Core Web Vitals stay clean.

Yes. During onboarding you pick the brand colors that drive the widget’s accent, button, and pill so it feels like part of your site instead of a bolted-on chatbot.

Yes. You select the voice during onboarding from a curated set of natural-sounding options.

Yes. You can upload PDFs, Word documents, spreadsheets, or any other structured or unstructured data. PaigeChat merges those files with your site content into one combined knowledge base for the agent.

On signup, PaigeChat crawls your public pages (sitemap, navigation, footer links) and builds a structured knowledge base. Each page is summarized and categorized so the agent answers questions in your voice with your facts, not generic AI guesses.

PaigeChat re-crawls your site automatically. Frequency depends on your plan and the cadence you select: daily, weekly, or monthly. See the pricing page for tier details.

The next scheduled crawl pulls in your updates. If something is urgent, you can trigger a refresh manually or use the Add Page feature to push a single URL into the knowledge base without waiting for a full re-scrape.

Yes. You choose which page categories to include (product, support, blog, careers, events, legal, and more) and you can exclude individual URLs as well. PaigeChat respects your robots.txt.

Not via the crawler. For gated content, upload that information directly through the external knowledge base feature.

The agent is instructed to say it isn’t certain rather than guess, then offer a fallback path you define: open a support ticket, capture the visitor’s email, hand off to a human, or send them to a contact page.

Yes. PaigeChat supports tool integrations that let the agent take real actions on your behalf, including adding a contact to your CRM, opening a support ticket, booking a meeting, or guiding a visitor through checkout.

Yes. Live chat handoff is supported as a custom tool integration. Email info@paigechat.com and our team will set it up for your specific live chat tool.

Yes. The agent’s system prompt explicitly defines what it will and won’t discuss (competitors, legal, medical, or financial advice, off-brand topics, anything outside your scope). You set those guardrails during onboarding and can update them anytime.

Yes. Full transcripts are available on every plan so you can spot common questions, gaps, and high-intent moments.

PaigeChat supports custom tool integrations through n8n webhooks, so you can connect virtually any CRM, helpdesk, calendar, email tool, or internal system you use today. Native integrations for popular platforms are on the roadmap.

Yes. PaigeChat fires GA4 events to your configured Google Analytics property so chat activity shows up alongside the rest of your funnel data. Additional reporting and analytics are also available directly inside PaigeChat.

Yes. These actions are handled through custom n8n tool integrations, which can be configured to push data into your CRM, helpdesk, calendar, or any other system. Reach out to info@paigechat.com to scope your specific integrations.

Yes. Any custom workflow you want the agent to trigger can be wired up through n8n webhooks, giving you full control over what data flows where.

Chat starts and chat ends are tracked in GA4. Inside the PaigeChat reporting page you’ll see number of sessions, conversation duration, sentiment scoring, and AI-generated conversation recaps.

Every custom tool integration you wire up (signups, bookings, carts, tickets, leads) reports back into PaigeChat so you can see the conversions PaigeChat directly contributed to.

Data export is not currently available, but the feature is on our near-term roadmap.

Visit the pricing page for the latest plan details, included minutes and text exchanges, and feature breakdowns.

Your account is automatically upgraded to the next tier so service never stops, unless you’ve chosen to opt out of automatic tier upgrades in your account settings.

One click in your dashboard. Changes prorate instantly.

No. Conversation allowances reset every billing cycle.

Yes, cancel anytime. PaigeChat is currently month-to-month with no long-term contracts.

Not today. We’re keeping things simple with month-to-month pricing for now. Annual plans may be added in the future.

All major credit cards, processed securely through Stripe.

Yes. PaigeChat operates under SOC 2 Type II controls and complies with GDPR. Compliance is included on every plan, not gated behind an enterprise tier.

In encrypted cloud storage within the PaigeChat platform. Your scraped content and conversation data never leave our encrypted environment.

No. Your scraped content and conversation data are not used to train third-party models.

PII is encrypted in transit and at rest. Visitor contact details can be routed into your CRM through custom tool integrations and are never sold or shared with third parties.

PaigeChat is a cloud application and we do not currently support on-premises hosting.

Yes. PaigeChat complies with CCPA in addition to GDPR.

You can request a full data deletion at any time and we will remove your scraped content, conversations, and account data from our systems.

Entry includes priority email support, Basic adds priority chat and email support, and Professional and Enterprise include a dedicated Customer Success Manager.

Yes. Onboarding is largely self-serve, and Professional and Enterprise customers get dedicated CSM support to help with setup, integrations, and ongoing optimization.

Yes. The voice-first design is one of PaigeChat’s biggest accessibility wins for visitors who’d rather not read long pages or fill out forms.